Welcome to the FAQ page of our mobile tap bar business! We've compiled a list of frequently asked questions here to provide you with quick and helpful answers. If you have any further inquiries, please don't hesitate to contact us directly. We're here to assist you.

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1. What events do you cater to?
   Our mobile tap bar is perfect for a wide range of events, including weddings, corporate gatherings, private parties, festivals, and more.
   Our mini kegs are a great capacity for serving a moderate-sized gathering of friends, family or event attendees. We're flexible and can adapt to the unique requirements of your event! 
    

2. What beverages do you offer?
   We serve alcoholic or non-alcoholic beverages. Our menu features a variety of options to cater to different preferences like beer, wine, prosecco, hard cider, seltzer, kegged cocktails, mocktails, sweet tea, lemonades, or soft drinks. If you have specific requests, we're more than happy to work with you to accommodate them.
    

3. Can you customize the drink menu?
   Absolutely! We understand that each event is unique and we're happy to collaborate with you to create a customized drink menu that suits your preferences and event theme. Let us know your preferences, and we'll do our best to make it happen.
    

4. Who provides the alcohol?
   We are a dry-hire mobile tap bar, which means the host will be responsible for providing alcohol for the event. Due to New York laws and regulations, mobile bars cannot legally sell alcohol to you as mobile liquor licenses don't exist yet. Booking us is more cost effective as clients supply their own alcohol. This allows customers to purchase their favorite brands while staying within their budget. We have a list of preferred vendors in the area that you can use and will assist with the delivery of kegged beverages as well. Don't worry! We got you covered with setting up the order and arranging pick up on your behalf, so you won't have to lift a finger! We're fully prepared to streamline the whole process for you so there will be zero added stress for you on the day of your event. 
    

5. Do you provide staff/bartenders?
   Yes, we are all BarSmarts Professional and New York ATAP certified. We will ensure that your guests have a fantastic experience.
    

6. How big is the truck and what are the setup requirements?
   Our mobile tap bar is approximately 5 feet wide x 11 feet tall (with the panels open) x 10 feet long. We are able accommodate both indoor and outdoor events as long as we fit, and the ground is flat. We require access to electricity for our equipment, and the location should have sufficient space to accommodate the truck setup. If you have any specific concerns or requirements, please let us know in advance. We will arrive 1 hour prior to service for set-up and require 1 hour after the event for clean-up.
    

7. Do you have insurance?
   We are fully insured with General and Liquor Liability insurance. We can provide a Certificate of Insurance (COI) for all venues, upon request. 
    

8. How far in advance should I book your services?
   We recommend booking our services as early as possible to secure your desired date. Please note that all inquiries for our mobile tap truck require a minimum of 3 weeks advance notice to accommodate your event needs effectively. Additionally, inquiries for mini kegs require at least 2 weeks. This lead time allows us to adequately prepare and fulfill your requests to the best of our ability. We appreciate your understanding and cooperation in helping us deliver a seamless experience for your event! A deposit of 50% is required at the time of booking. The cancellation and refund policy are outlined in our contract. The remaining 50% is due 30 days prior to the event. 
    

9. What areas do you serve?
   We currently only serve the Queens, Manhattan, Brooklyn, and Long Island areas. 
    

10. How do I request a quote?
    Requesting a quote is easy! All quotes are customized to your specific event. Simply contact us through our website or use the provided email. Include details such as the event date, location, estimated guest count, and any specific requirements. We'll get back to you promptly with a personalized quote.
     

We hope this FAQ section has addressed some of your questions. If you need further assistance, don't hesitate to reach out to us. We're excited to be a part of your upcoming event and deliver an exceptional mobile tap bar experience!